We Believe in the Power of Great Relationships!
Credit Card Processing/Merchant Services
Reliable Merchant Services and Credit Card Processing Solutions
You're probably here because you want merchant services or need to start accepting credit cards at your business. Or, perhaps you want a bit more love in that department and your current payment processor just isn't delivering. Whatever the reason, I'm sure glad you stopped by!
My goal is to make you a credit card processing guru so you can make the best possible decisions for your business. Are you with me? Great! Priority Business Solutions can help.
- Jonathan Gabel - Credit Card Processing Guru
Are Merchant Solutions a Good Value for the Services Provided?
The two complaints we hear from customers who've worked with other merchant processors before coming to Priority Business Solutions
are a lack of personalized service and pricing. The typical scenario we're presented with typically go like this:
"Hi, Pat BusinessOwner. I'm Bob BigBankRep, and I promise Fifth Bank of Fargo has better pricing on credit card processing than anyone else in the universe. You should sign this form."
"Thanks, Bob. You seem trustworthy enough. Okay, I'll sign your form." Pat fills out an application (which is actually a contract). A week later, a box arrives in the mail. It's a new credit card terminal from Fifth Bank of Fargo and it says, "Once you get this box, call this phone number."
Pat calls the bank's 800 number, presses 1 for English and says, "Hi, I just got a box with my new terminal in it. What do I do now?" The person on the other end of the line, having no idea who Pat is, proceeds to walk Pat through the setup process.
The rep walks through plugging in the credit card machine, the download process (because sometimes it's not even programmed yet), and the training piece is all done over the phone. There is ZERO personal connection or instruction. No personal anything.
Choose Credit Card Processing Companies With Great Service AND Pricing
Let's first address the issue of great service. If you've ever felt like you're dispensable to a credit card processing company, you struck gold by landing on this page. Service has always been our thing since day one.
If you set up with us, we're going to:
- Come visit you at your place of business
- Educate you about the industry - what fee you're paying, why it's charged, and who you're paying
- Show you the best practices for your operation
- Come to your office and plug in your new system (if applicable)
- Train you on its functionality
By the time we leave, you'll be a payment processing guru and know exactly what is going on.
How Other Electronic Payment Services Stack Up
If you call a big bank's 1-800 number for support, they're going to treat you like a business. They will have no idea how you're set up. You're going to get the same kind of instruction that every other processor or processing bank (i.e. Fifth Bank of Fargo, etc.) offers which boils down to this:
- "I can only deal with your problem over the phone."
- "I can't do anything beyond that because I don't know your business that well."
- "I know you're a retail business that does this amount, so this is how I'm going to treat you."
In contrast, we are not trying to take over the world. We're trying to do what we do and do it exceptionally well. With us, we actually understand who you are, what you do and how you're set up, which is a big deal!
When you need to reach us, we give you our local number, (239) 214-2040, and when you call in we'll know exactly how your terminals are set up because we installed them!
For example, we can have you look under your desk with the dog statue on it in the back office where there's a little switch that has three wires, etc. Because we are familiar with you and your business, most technical issues can be resolved much easier and faster.
Or, if it's just so out of your realm, give us an hour and we'll make an office visit. Are you feelin' the LOVE yet? GOOD!
Electronic Payment Processing Made "Less Evil"
Now let's address the PRICING issue.
First and foremost, I want you to know that I'm not looking to make a killing on your company. I have very little overhead and debt. So as long as my company isn't losing money, I'm good! You're not going to get nickel-and-dimed to death with Priority Business Solutions.
Secondly, I'd like to address fees. So much of the time, when I talk to our merchants, they're like, "Woohoo! I just processed $50,000! But then you go and take 2 grand out of my bank account." And I'm like, "Yeah, I know it sucks. It really sucks! And I know that this is a necessary evil. But my goal is to make it as less evil as possible."
Some fees are going to be charged no matter what payment processor you choose. I can't do anything about those. But, if you understand who you're paying, what the fee is for, and you follow my suggestions below, then we can make the fees less evil. I want to educate you so you can make the best decisions for your business moving forward.
The Three Areas of Education We Focus on Most Are...
General Industry Knowledge
Understanding Pricing
Profitability and Efficiency
Educating You Is Where We Shine
Let's take #3, Profitability and Efficiency, as an example. You might think you just have a credit card machine. But with a little education, you'll learn that there are tricks to the system to make credit card processing less expensive and more beneficial for your particular business type.
Let's say you run a B2B (a company that sells to other businesses). When you process sales, you may be inputting nothing but the card number and the expiration date.
What you may not realize is that if you enter your sales on a virtual terminal, you can automatically get what's called level two and level three B2B rates.
This will significantly lower your pricing, making it the most cost-effective solution for your business! Most business owners don't have any idea this even exists!
When you partner with our team, this is the type of knowledge we can share with you in addition to countless other industry secrets. Our goal is to keep your funds in your bank instead of your processor's wallet.
It's amazing how often my team and I have heard our new clients say "I didn't even know tier two and tier three for businesses even existed. Thank you!"
Whether you run a retail store, restaurant, virtual terminal, or a B2B, we teach you how to become a credit card processing black-belt, so you can make money-saving decisions for your business.
"Have worked with Jonathan and the team at Priority for a couple of my business locations. It's been a great experience - they are very responsive and provide great pricing. I highly recommend."
Jeremy B.
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