Frequently Asked Questions

Priority Business Solutions FAQs

1. What is Dual Pricing and how does it benefit my business?

Dual Pricing displays two prices to the customer—one for cash and one for card. This allows businesses to offset credit card processing fees by passing the cost to the customer paying with a card, while offering a discount for cash payments. It’s a compliant, transparent way to reduce or eliminate your monthly processing costs.

2. What is Interchange Plus pricing?

Interchange Plus is a transparent pricing model where you pay the actual interchange rate (set by Visa, Mastercard, etc.) plus a fixed markup. This model gives you clarity on what you’re paying and is often more cost-effective than bundled or flat-rate pricing.

3. How does Dual Pricing compare to traditional surcharging?

While surcharging adds a fee only to credit cards, Dual Pricing presents both cash and card prices upfront, making it more transparent to customers and legally accepted in more states. It also works on both debit and credit transactions.

4. What is a Cost Analysis and how do I get one?

A Cost Analysis is a side-by-side breakdown of your current processing fees compared to what you would pay with us. We analyze your statements to identify hidden fees, inflated rates, and savings opportunities. It’s fast, free, and commitment-free.

5. What makes Tonic POS a strong choice for restaurants?

Tonic POS is built specifically for full-service and fast-casual restaurants. It includes features like table management, coursing, modifiers, online ordering, kitchen display systems, and handheld pay-at-the-table options. Plus, it’s fully compatible with our Dual Pricing model.

6. Is Clover POS a good fit for my retail or QSR business?

Yes. Clover POS is highly customizable and ideal for retail shops and quick service restaurants. It supports inventory management, customer loyalty, gift cards, and integrates easily with 3rd-party apps. Clover also works with both Interchange Plus and Dual Pricing models.

7. How long does it take to get set up with Priority Business Solutions?

Our onboarding is simple, logical, and repeatable. Once you choose your pricing model and submit a short form, your equipment is configured and shipped. Most merchants are up and running in 3–5 business days.

8. Do I need to sign a long-term contract?

No. We believe in earning your business, not locking you into it. Most of our programs offer month-to-month agreements with no hidden termination fees.

9. What kind of support can I expect?

We provide three tiers of support: direct access to our team, 24/7 POS and processing support, and additional training resources including in-person, remote, and video tutorials.

10. Can Priority Business Solutions work with my existing equipment or software?

In many cases, yes. We offer agnostic payment solutions and can integrate with a wide range of terminals and software platforms. If a full upgrade is needed, we’ll walk you through the most efficient and cost-effective path forward.